Shipping & Delivery

Estimated delivery time: – Estimated dispatch time for each product is mentioned on the product page. Orders are usually dispatched within 4 – 5 weeks.

Once ordered, you will receive an email confirming the details of the order – product(s) ordered and delivery time. All orders are made in-house and shipped from our studio in Kolkata, India and will be delivered to the shipping address mentioned by the buyer.

We ship worldwide using trusted delivery partners like DHL, Fedex, UPS,  Smart Express DTDC & others .

Once shipped, you will receive a shipment confirmation email/WA Message,  with the tracking number and link to shipment partner website for tracking. Your order can be tracked using the tracking number on the shipping agency’s website.

SHIPPING WITHIN INDIA

We offer shipping for all orders within India through registered courier companies. The courier charges are mentioned on the website (RS 200 for shipping, packaging & Insurance for each item shipped)

For deliveries within India taxes and duties are included in the price of the products listed on the Web shop.

INTERNATIONAL SHIPPING

The shipping cost is calculated at the time of placing the order depending on the destination, weight and volume of the products purchased. We charge between INR 1500 to 3000 for international shipping. We also offer free shipping for orders above INR 50,000/-

For deliveries outside India, custom duties and local taxes areover and above any shipping and handling charges paid at checkout & are not included in your order. These have to be paid by the customer to our shipping partner (DHL, Fedex, Aramex etc.) at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.

In case our shipping partner is unable to deliver the shipment due to non-receipt by consignee or incorrect contact details and address (as provided by the customer) and the shipment is returned to us in India, the cost of custom duties, local taxes and shipment return are to be paid by the customer.

CHANGES / CANCELLATIONS

If you wish to make changes to your order, you may write to us within 24 hours of placing the order at bhomradesignco@gmail.com. Once an order goes into production, changes are not possible. If you want to cancel your order, this can be done prior to making the payment on the payment portal.

 UNFORESEEN DELAYS

Please note that our delivery timeline does not include unforeseen delays due to natural disasters, war, calamity, epidemic or situations outside of our control. In such circumstances, your order will be processed and dispatched after our production and supply chain resumes smoothly when any of the above events have passed.